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Simple Email Bounce Automation Using BounceStudio Enterprise
Part 1 of 2

Configure BounceStudio Enterprise To Connect To Your POP3 Email Bounce Account

Using the Admin Utility, you must create a new BounceStudio POP Account that BounceStudio Enterprise will retrieve your bounced email messages from. The BounceStudio POP Account that you create should be configured to use the POP email box where all of your "bounced" email messages are sent too. Typically, this is the same email account as the "FROM" email address of your outbound email messages. To create a new BounceStudio POP account, follow the instructions below.

First, click the File menu and select "New POP Account" (see image below).

The following dialog will be displayed. Enter all of the required information as it pertains to you. For an explanation of each field, see the bottom of this page. For this article, I'll create a BounceStudio POP Account called "Sales Newsletter".

The following image shows the information I entered. The information you enter should be different.

Click the "Save" button when you're done entering the required information. Your new BounceStudio POP account will be created. In the image below, notice that a new POP account called "Sales Newsletter" is displayed in the BounceStudio Admin TreeView Window.

POP Account Field Descriptions

Mail Account Name: This is the name that you'd like to refer to the new POP account as. The information you enter in this field will be displayed in the BounceStudio TreeView Window under the "POP Accounts" folder. The "Mail Account Name" can be up to 20 characters in length.

POP3 Server: This is the name of the email server where your "bounce" email box resides. It can be a domain name such as "mail.boogietools.com" or an IP address in string form such as "".

Login: Enter the username for your "bounce" email box here.

Password: Enter the password for your "bounce" email box here.

From Address: This is the email address of the "bounce" email box. All of your email bounces are sent to this email address.

Reply-To Address: The "Reply-To" email address is the email address that is used when your email recipients hit "reply" to your messages. When they hit "reply", their email message is sent to the "Reply-To" email box. It's highly recommended that you have two POP email boxes for all of your opt-in email communications. One email box for all of your "bounces" to go too, and one email box for all of your "replies" to go too. Having 2 POP email boxes for all of your opt-in email communications will allow all of the "email bounces" to end up in one email box, and all of the "replies" to end up in a separate email box. Doing this will improve BounceStudio performance tremendously because BounceStudio won't have to parse all of your "non-bounce" replies.

Ignore Addresses: The "Ignore Addresses" field isn't used by BounceStudio in all cases. Sometimes BounceStudio knows that a message is a bounce, but for some reason the email address of the recipient isn't in the position that BounceStudio is expecting it to be in. When this occurs, BounceStudio does a deeper scan of the bounced message to find the proper recipient email address. BounceStudio doesn't want to pass back the From, Reply-To, or the Ignore Addresses of the original sender by mistake, so it checks for these while calculating who the original recipient was. You do not need to re-enter your "From" and "Reply-To" email addresses here, but you may use this field for any other email addresses that may appear in your outbound messages.

You can enter several email addresses in this field if you need too. Just make sure you separate each email address with a PIPE character. For example:


The example above is made up of 2 email addresses. support@acme.com and accounting@acme.com.

Account Inactive: Check this box to prevent BounceStudio from retrieving messages from this POP account.

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"BounceStudio Enterprise gives companies the ability to automate the bounce handling process, without the services of a third party, keeping opt-in lists private and email servers and Internet connections unencumbered."

Scott Wolfington
BoogieTools, Inc.
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